Policies
Effective Date: 9.21.23
Thank you for shopping with August Baby. We want to ensure you have a clear understanding of our shipping policies to make your shopping experience as smooth as possible. Please review the following information carefully:
1. Order Processing:
- All orders are processed within 3-5 business days after payment confirmation.
- USPS Ground Advantage [2-5 business days]
- USPS Priority Mail [1-3 business days]
3. Shipping Rates:
- Shipping rates are calculated based on the weight, size, destination, and shipping method chosen during checkout.
4. Order Tracking:
- Once your order ships, you will receive a shipping confirmation email with tracking information.
- You can track your package by using the provided tracking number through the carrier’s website.
5. Delivery Time:
- Estimated delivery times are provided for each shipping method during checkout.
- Please note that these are approximate delivery times and may vary depending on your location and unforeseen circumstances.
6. Shipping Destinations:
- At this time, we only ship within the United States.
7. Delivery Delays:
- While we strive to meet estimated delivery times, unforeseen circumstances like weather, holidays, or carrier delays may affect delivery schedules.
- We appreciate your understanding during such situations.
8. Incomplete or Incorrect Addresses:
- It is essential to provide accurate and complete shipping information during checkout.
- We are not responsible for delays or non-delivery due to incomplete or incorrect address details provided by the customer.
9. Lost or Damaged Shipments:
- In the rare event of a lost or damaged shipment, please contact us at hello@augustbaby.co promptly.
- We will work with you and the carrier to resolve the issue and ensure you receive your order.
10. Returns and Exchanges:
- We do not accept returns or exchanges. If upon delivery there is an issue with your order, please contact hello@augustbaby.co for assistance.
11. Product Care
- We highly recommend following the care instructions provided by the product vendor in the item's description and/or the product's care tag.
- When not specified, we encourage you to wash your products on a delicate cycle and with a low heat or air drying method.
- We are not responsible for damage caused by improper care of your items.
- Product images displayed on our website are intended to represent the item’s color as accurately as possible. However, due to variations in monitor settings, lighting conditions, and individual perceptions, the color of the product may appear slightly different on your screen than in reality.
13. Contact Information:
- If you have any questions or concerns about your order or any of our policies, please don’t hesitate to contact us at hello@augustbaby.co
We value your trust and business, and we are committed to providing a seamless shopping experience. Thank you for choosing August Baby.

Come Visit Our Storefront!
We are now located in Bethany Village!
Address
15320 NW Central Dr., Suite D-2
Portland, OR 97229
Store Hours
Monday-Thursday: By Appt
Friday-Sunday 11-5